• A refundable incidental deposit of ₱2,000.00 per room will be collected upon check-in and will be returned ones all rooms are cleared prior to check out.
• Special requests and preferences may not be guaranteed and is always subject to availability or applicable fees
• All services and facilities are subject to availability and good weather conditions.
• Standard check in time is 14:00 and check out time is 12:00.
• Bringing outside food and drinks are not allowed and will be discarded prior to entry.
• Pets or animals of any kind or breed are not allowed inside the resort premises.
• Cooking of any sort is not allowed within the resort premises.
• All rooms are non-smoking. A penalty of ₱10,000.00 will be charged per smoking violation.
• Drones and other heavy/professional equipment are not allowed inside the resort premises unless coordinated prior to check-in date.
• Canyon Hotels and Resorts reserved the right to refuse guest entry for health and safety reasons.

• Booking cancellations or amendments must be done (15) days prior to check-in date. In case of non-arrival or late cancellation entitlement used will be forfeited. 
• Additional charges in the resort shall be settled with either cash or credit card prior to check-in.  
• The resort will not be liable for losses or damages for any of the guest’s personal belongings.

The following internal fees apply for

Platinum Membership: ₱ 1,800 per night

No internal fee is required at your home resort, Canyon Woods Residences